Company: VIVA IT India Technologies (https://viva-it.com/)
Location: Chennai
Shift: Night Shift (US Business Hours)
Salary: ₹8LPA to ₹12LPA
Educational Qualification: Any Graduate / University / College Degree
Work Experience: 8–15 Years
What’s Offered
- Competitive compensation ranging from ₹8 LPA to ₹12 LPA
- Opportunity to shape and grow the US Staffing training function from the ground up
- Work with a dynamic training team supporting fresh college graduates entering the recruitment industry
- Hands-on exposure to end-to-end training lifecycle management
- Collaborative work culture with cross-functional process improvement initiatives
- Opportunity to be part of hiring committees including campus recruitment drives
- Play a key role in building a positive and welcoming company culture
Who Can Apply
- University/College graduates with 8–15 years of overall professional experience in the US Staffing Services or Outsourcing industry.
- Candidates with experience in US Staffing, has carried out Voice & Accent or Soft Skills training
- Strong knowledge of the full training cycle and learning management software
- Familiarity with traditional and modern training methods, tools, and techniques
- Ready to work night shifts aligned with US business hours
- Individuals who take initiative and thrive in a collaborative, fast-paced environment
Key Responsibilities
- Process Training & Program Delivery: Provide process training for recruiters with little to no prior recruiting experience, including fresh college graduates, through structured training programs.
- Training Material Development: Collaborate with the training team to create new training content or update existing materials to keep programs current and effective.
- Session Scheduling & Coordination: Schedule training sessions and coordinate with trainers and managers to ensure smooth execution of training programs.
- Call Monitoring & Feedback: Conduct call monitoring for recruiters during live candidate calls to assess communication skills and provide constructive feedback.
- Mock Calls & Coaching: Conduct mock calls and one-on-one or small group coaching sessions to help recruiters improve their phone screening techniques.
- Progress Tracking: Ensure consistent tracking of recruiter development and performance throughout their training lifecycle.
- Hiring & Campus Recruitment: Participate in the hiring committee for fresh graduates, including walk-in interviews, video interviews, and campus recruitment drives.
- Culture & Continuous Improvement: Actively contribute to building a positive, inclusive company culture by brainstorming and implementing ideas to improve both recruiter training and the overall employee experience.
About VIVA
- Founded in 1996, VIVA USA Inc. has grown into a diversified IT staffing, supplier success, and custom software solutions provider with 30+ years of experience.
- Trusted by 100+ Fortune 500 companies and government clients such as Pepsi, Dell, Disney & Verizon.
- VIVA holds CMMI Level 3 and ISO certifications reflecting its commitment to quality.
- Multi-industry reach spans Technology, Healthcare, Government, Manufacturing, Financial Services, and Energy & Utilities.
- Core mission is to empower clients through exceptional talent, innovative technology solutions, and lasting partnerships built on integrity, innovation, and excellence.
- Global delivery is supported by U.S. teams across the United States, with the headquarters in Rolling Meadows, Illinois, along with three India-based centers in Chennai, Coimbatore, and Bengaluru.
Interested candidates can share their resume to [email protected] for more details.