Business Intelligence Supervisor
Req Ref No: RKAZBI15
Location: Phoenix, AZ
Duration: 3.0 months
Description
JOB SUMMARY:
The client is seeking a Business Intelligence Supervisor for our Business Operations Unit. This position will be responsible for designing and maintaining client’s vision for data management and analytics. This position will also be responsible for continuous refining of information and analytic roadmaps. The BI supervisor will develop new methods and processes to monitor, measure, and report on the results of the division's operations. The BI supervisor will design and develop business systems to collect and account for revenues from member billing operations, third party collections and recoupments. Additionally this the BI supervisor will design and implement a data warehouse solution for the division. This position will also review and analyze existing business processes involving collection, storage, and analysis of consumer, provider, and financial data from multiple automated systems (e.g., FOCUS, QNXT, FMCS, etc.) and to develop new processes and procedures to improve the efficiency and effectiveness of those functions.
JOB DUTIES:
Provide leadership and mentoring for assigned staff
Write performance appraisals and coach team member
Authorize leave and approve time sheets
Review and analyze existing business processes involving collection, storage, and analysis of member, provider, and financial data from multiple automated systems (e.g., FOCUS, QNXT, FMCS, etc.)
Work in a cross functional team environment to achieve results
Develop and continuously refine information and analytics roadmaps based on comprehensive understanding of changing consumer needs, industry dynamics, and business objectives
Analyze existing data and make it more access to stakeholders to allow for data-driven decision making
Monitor, measure, and report on the results of the division's operations; streamline existing routine reporting procedures; coordinate the large volume of ad hoc reporting of member, provider, and financial data
Manage team, research new technologies, and maintain the data warehouse
Provide expertise, work with team members and customers, including planning and requirements for assigned projects
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Knowledge of:
- Principles and practices of applications programming, systems analysis, and database design
Federal and State laws, rules, and regulations as they pertain to program operations/ activities
Policies and procedures established for work system and software programs used for analysis and managerial practices and techniques
Microsoft desktop applications
Skilled in:
Oral and written communication, as well as the ability to effectively communicate with customers and at different levels
Work aggressively toward engineering optimal solutions to support both short and longer term priorities, with solutions ranging from traditional to more modern, interactive business intelligence and analytic tools such as Tableau, Power BI or equivalent
Microsoft Access and SQL Server database usage, specifically those related to the design and development of databases used in day-to-day business operations and creating a Business Intelligence and Analytics data warehouse solution
Problem identification, isolation, analysis, and resolution
Predictive analytics
Working with large data sets which include structured and semi structured data
Predictive Analytics
Ability to:
Critically evaluate information gathered from multiple sources and extract functional requirements
Evaluate and design business processes
Work on multiple projects at the same time
Work independently and adapt to changing circumstances
Work within a team as well as work independently
Effectively manage workloads and team members
Communicate effectively with members, co-workers, and management, and interact with persons at all levels of computer literacy
SELECTIVE PREFERENCE(S):
Bachelor's degree in computer science or closely related field from an accredited college or university and three (3) years of experience in business analysis, information systems, computer business applications or related systems
Experience working with automated systems data, SQL, and querying techniques
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.