This module is part of the
platform for Supplier Success
Engagement & Outreach Center
Engagement and Outreach Center for Effective Supplier Communication
Strengthen supplier relationships and improve communication outcomes with STARS. Manage outreach campaigns, events, and engagement activities from one centralized platform.
Email Communication
Survey & RFI Tools
Events Management
Workflow Automation
Trusted by 100+ Fortune 500 Companies:
What, Why, How
Understanding the Engagement and Outreach Center
STARS' Engagement and Outreach Center is a unified platform that centralizes supplier communication, outreach campaigns, surveys, and event management to improve engagement outcomes.
What is Engagement & Outreach Center?
The Engagement and Outreach Center within STARS is a unified solution that helps organizations manage supplier communication and engagement activities. It brings together campaigns, surveys, and event management into a single platform for better coordination and visibility.
Why Is Engagement & Outreach Important?
- Centralizes supplier communication across teams
- Improves response rates and engagement outcomes
- Simplifies management of outreach campaigns and events
- Provides visibility into communication performance
How Does STARS Solve?
STARS streamlines outreach by providing tools to plan, execute, and track supplier engagement initiatives. With built-in automation and analytics, teams can manage campaigns efficiently and measure performance in real time.
Data That Drives
Proven Results with STARS Engagement and Outreach Tools
Diverse Spend Analyzed
Years Of Experience
Diverse Suppliers
Happy Clients
Features Overview
Optimize Engagement with Advanced Outreach Tools
STARS provides a complete set of tools to help organizations connect with suppliers, manage communication, and improve engagement outcomes.
Email Campaign Management
Design and send targeted campaigns to engage suppliers effectively.
Engagement Tracking
Monitor communication performance through detailed metrics and insights.
Survey & RFI Tools
Collect supplier feedback and data through structured outreach.
Event Management
Organize supplier events, manage invitations, and track participation.
Workflow Automation
Automate scheduling, reminders, and follow-ups for outreach activities.
Supplier Segmentation
Target specific supplier groups for more relevant communication.
Analytics & Reporting
Evaluate campaign performance with actionable insights.
Centralized Communication Hub
Manage all supplier interactions from one platform.
Exceptional Customer Support
Clients Love Our Multi-Channel Customer Support & Training
Email Communication
Drive Supplier Engagement Through Email Outreach
Connect with suppliers through targeted email campaigns designed to improve communication and increase engagement.
- Create and manage targeted email campaigns
- Track open rates, click rates, and responses
- Automate follow-ups and communication schedules
Survey & RFI Tools
Streamline RFI & Survey Distribution
Gather valuable supplier insights through surveys and RFIs, enabling better decision-making and program improvements.
- Distribute surveys and RFIs efficiently
- Collect and analyze supplier responses
- Use insights to improve outreach strategies
Event Management
Manage Supplier Events Efficiently
Plan and execute supplier events with tools that simplify invitations, registrations, and attendance tracking.
- Organize supplier events and outreach sessions
- Track registrations and attendance
- Improve participation and engagement outcomes
Why STARS?
See Why So Many Clients Trust STARS
Join more than 100 Fortune 500 companies and several government and certifying agencies experiencing STARS.
Industries Served
Supporting Your Industry
STARS supports Fortune 500 companies and organizations with configurable Supplier Success solutions for supplier engagement, compliance, and spend visibility.
Healthcare
Government
Retail
Manufacturing
Technology
Energy
Client Success Stories
See What Our Clients Say
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
VIVA IT delivered seven critical hires in days, stepping up quickly to meet an urgent higher education staffing need.
We were not used to the type of prompt customer service that is being provided by you; our last provider took at least 48 hours if not more to even respond to one of our questions.
We are impressed by the flexibility and customer-centric approach demonstrated by VIVA
One of the most impressive aspects of our collaboration is your willingness to customize the systems and solutions to perfectly align with the unique needs of our organization.
The VIVA Team listens to customer feedback and makes needed adjustments. Their support team provides very quick responses. This level of customer service isnu2019t often experienced.
