Certified Woman & Minority Owned

Supplier Diversity


Our supplier diversity hub used by more than 50 Fortune 500 companies

The term “Supplier Diversity” is often used to describe the process of diversifying your supply chain to include goods or services provided by diverse suppliers, which are often times small businesses mostly owned & operated by a group of underrepresented individuals (i.e. women, minorities etc.)

More than 5 years ago it was just a pipe dream. Today, STARS, a supplier tracking and reporting portal, is ready to enrich your registration process for diverse suppliers and streamline your spend reporting program by your primes and much much more.

Some of key value-adds being:

01
Amazing Customer Service

Our clients love their dedicated account managers, our multi-channel support team and our super-fast response times.

Supplier Diversity Overview
02
Your Portal is Yours

This means we can configure your portal to your need and liking without the limitations of a shared environment (unlike our competitors).

03
Competitive Fixed Price

We have a competitive fixed price model with unlimited users and storage. If you’re worried about price ask us about price matching.

Features Overview

You choose what modules you want to use

Data Scrubbing and Enrichment
Data Scrubbing & Enrichment

Validate, standardize and enrich your supplier diversity data one-time or on a recurring basis so you have the peace of mind of knowing your data is correct.

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Supplier Registration
Supplier Registration

Client branded module for supplier signup (self-registration) where the data points to be captured are completely configurable by you. Ask what you want to know and search on it.

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Tier 2 Reporting
Tier 2 Spend Reporting

Streamlining Prime suppliers submittal and review of Tier 2 (direct and/or indirect) spend data for each period (quarterly/monthly/custom period) for each diversity type.

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Tier 1 Analytics
Tier 1 Analytics

Using the latest integration options, we’ll pull, cleanse and enrich your Tier 1 data (from ERP/AP systems) and give various reporting options, then optionally push the data back.

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Supplier Sourcing Locator
Supplier Sourcing & Locater

Source registered and imported suppliers in your portal using various robust search options as well as get access to our External Supplier database that has 1M+ suppliers registered in government and agency sites.

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Economic Impact Analysis
Economic Impact Analysis

See the impact your diversity dollars make in your local communities, states, regions, diversity, industry etc. Our analysis method is approved as the industry standard by leading Economists.

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Engagement and Outreach Center
Engagement & Outreach Center

Our Engagement Center gives you various ways of inviting, engaging and vetting new and existing suppliers using tools such as RFIs/Surveys, organizing events or email outreach to name a few.

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Mobile Friendly
Mobile is the way to Go

Our portal is entirely mobile and tablet friendly. On top of this, we have multiple mobile apps in production and beta that our clients love such as one used in conferences that removes pain points. Ask us about it!

Multi Channel Support
Multi-Channel Support

You’ll get a dedicated account manager to hold your hand the entire way and you and your suppliers will have access to our multi-channel customer support that has a record for fast responses.

Supplier Diversity Why clients Trust Us
Why VIVA

VIVA has a deep history of providing powerful SaaS applications for Fortune 1000 to government clients. Regarding our STARS – Supplier Diversity hub, VIVA has consistently scored high in the following areas of importance for supplier diversity leaders like you

See why so many clients trust us

  • Customer Service – Multi-channel support & training for all along with a dedicated Account Manager to hold your hand
  • Customizable Client Instance – Your portal is yours (not shared) which means it can be configured to your workflow (unlike our competitors)
  • Security – Built using the same framework used by many Department of Defense portals with regular 3rd party penetration tests run and layered Disaster Recovery Protocols
  • Pricing – Flat price with unlimited users and storage – no hidden fees or number of user pricing
  • Certified Woman-Owned & Minority-Owned – We know the supplier diversity space as we have been one for over 20 years
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Happy Clients

 Customer Service is our #1 differentiator

Everyone that has joined us, stays with us because they love our multi-channel service, support and training.

Data Scrubbing & Enrichment

So easy you’ll wish you had more data to be cleaned

Through our experience and access to over 100 agency databases we have crafted a multi-point process to cleanse and enrich your diversity data quickly and accurately for US suppliers. On top of that, we are constantly getting access to new global databases (Canada, Europe, Africa and Asia) and improving our reach. Our specialty is speed and accuracy which we achieve with a hybrid automated/manual validation approach. We also enrich the scrubbed data with the necessary data such as region, industry and NAICS code(s) for each supplier whose spend will be included in economic impact reports.

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Data Scrubbing and Enrichment
Supplier Registration
Supplier Registration

Easily manage your Diverse & Non-Diverse Supplier Base

Client branded module for supplier signup (self-registration) for US or Non-US and diverse or non-diverse suppliers. Registration includes completion of business ownership, operational details, NAICS codes, commodity and reference information. Registered suppliers can choose from an exhaustive set of diversity types and upload relevant certificates. Data points required by suppliers can be easy configured within the portal by an admin. Once they have entered the system they can be easily found and engaged by your sourcing team using our various engagement, vetting and outreach options.

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 Security & Data protection is a top priority

Being a federal contractor, we adhere to industry-standard security and data protection rules, which is why we built our tool on the same framework used by several department of defense agencies and have several safety layers for data protection and loss-prevention

Tier 2 Spend Reporting

Robust Reporting and Easy Capture of your Tier 2 Supplier Spend

Through this tool, your prime suppliers can enter their Tier 2 (direct and/or indirect) spend data for each period (quarterly/monthly/custom period) and submit the same for your review for spend goal compliance. Options exist for importing spend through Excel sheets, capturing Tier 2 supplier details and for setting/tracking diversity spend goals to name a few of the configuration options. This tool will automatically remind the prime suppliers to enter spend for each period, and after the spend amount is submitted, all changes are tracked. We also have automation to check for spend anomalies.

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Tier 2 Spend Reporting
Tier 1 Analytics
Tier 1 Analytics

Analyze the nitty gritty of your enriched Tier 1 Spend Data

The hallmark of our solution is the ability for import and storage of your Tier 1 supplier profile and periodical spend data for efficient tracking. We provide multiple options and wide range of financial data points to be loaded into our portal and offer a highly customized set of reports for you to track the spend with your Tier 1 diverse and non-diverse suppliers. We combine our data enrichment program to ensure the supplier classifications are always updated for accurate analysis of spend performance and projection. Also, we have multiple integration options with AP and ERP systems that we have implemented for many of our Fortune 500 clients.

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Testimonials

Being Customer-Obsessed means we’re always listening to our clients to make them happy

Supplier Diversity Client

VIVA added/provided more features than what we had requested and has worked more as a partner than a supplier to us.

Leading Financial services company

Supplier Diversity Client

Anytime we bring a problem, you work towards providing a solution for us and that is just great.

Largest Food, Snack & Beverage Company

Supplier Diversity Client

We were not used to the type of prompt customer service that is being provided by you; our last provider took at least 48 hours if not more to even respond to one of our questions.

Leading Health Care Company

Join VIVA and grow

VIVA is faster, easier and you still have complete control