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VIVA QMS (Quality Management System) processes have been established based on the specific and generic practices attributed to the following 18 key process areas at maturity level 3 of CMMI V1.2 (Staged Representation) for software development constellation. Our QMS processes have been assessed at CMMI ML 3.

Configuration Management (CM) Integrated Project Management (IPM)
Decision Analysis And Resolution (DAR) Organizational Process Definition (OPD)
Measurement And Analysis (MA) Organizational Training (OT)
Organizational Process Focus (OPF) Project Monitoring And Control (PMC)
Product Integration (PI) Process And Product Quality Assurance (PPQA)
Project Planning (PP) Requirements Management (REQM)
Requirements Development (RD) Supplier Agreement Management (SAM)
Risk Management (RSKM) Validation (VAL)
Technical Solution (TS) Verification (VER)

Our QMS contains separate workspaces for these 18 process areas. For each process area, the QMS contains policies, comprehensive workflow guidelines, procedures, plan/form/document templates, checklists, tools, reference materials, model artifacts, training materials, risk database, and measurement repository.

The measurement repository facilitates the project personnel to perform the activities and to produce the deliverables pertaining to project activities such as business modeling, requirements gathering, requirements analysis, requirements validation, requirements management, architectural analysis, design, coding, testing, deployment, configuration management, change management, inspections, peer reviews, audits, training, project management, procurement, process definition and refinement, environment setting, system administration, network administration, emailing, and communication management, all in complete compliance with the CMMI ML3 requirements.

We will ensure that the standard processes deployed for our clients' projects are consistent with CMMI V1.2 ML 3 processes. The following table shows the mapping between the CMMI KPAs and client software engineering life-cycle (SELC) stages.

Client SELC & CMMI KPAs Mapping

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The CMMI V1.2 ML 3 process compliance will help our clients to operate with increased effectiveness, consistency, and customer satisfaction, and provides avenues to continually improvising their services. It will facilitate our clients to:

  • Demonstrate the ability to consistently provide services that meet customers' and applicable regulatory requirements
  • Enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customers' and applicable regulatory requirements