VIVA's goal is 100% client satisfaction. We achieve this through our stringent quality control, completion of projects within budget and timeline, and reasonable pricing structure.
Due to this, our percentage of repeat business from existing clients is high. We are conscious that gaining new clients is not more important than retaining existing clients. Hence, we develop long-term value added partnerships with each of our potential clients.
Our basic strength is our total commitment to our clients. This ensures that our clients reap the rich benefits of cutting-edge technologies and thereby stay ahead of their competitors. The solutions and resources we offer are cost-efficient and thus increase ROI. Our prompt delivery reduces time and cost overruns. Our continued post-implementation support minimizes the need of our clients to look elsewhere for help. Our software solutions, quality on-site consulting, and our experienced, committed professionals help our clients reduce costs, simplify processes, and enhance profitability. Our software development centers at Chicago, Illinois and Chennai, India are fully equipped to develop software solutions to give our clients a global competitive advantage.
We believe in honesty and fairness in our business dealings and all of us at VIVA will go that extra mile to achieve 100% customer satisfaction. Long-term relationships with our clients are more important than short term profits.